Contact us

Our team is happy to answer any question about ordering and shipping

Contact channels are coming soon — you can sign up in the meantime.

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FAQ

How do I start?

Sign up, verify your email, wait for us to link your customer code, then top up your wallet.

What is the customer code?

It is written on parcels sent to our China warehouse so we can match them to your account.

How do I pay?

Top up your in-app wallet; charges are deducted from it and every entry is in your history.

Where can I track parcels?

Log in and open "My parcels" to see status from warehouse to Thailand.